Has your Email been Hacked? Applies to AT&T/Bellsouth and Yahoo Email Accounts

Has your Email been Hacked? Applies to AT&T/Bellsouth and Yahoo Email Accounts

Are you sending emails to your friends with the subject “Hi”, “Hey” or no subject without your knowledge?
Are you getting error messages when you open your email saying mail could not be received or sent?
Are your friends calling/emailing you and telling you to stop sending emails or that your email has been hacked?
If so, chances are your email password has been hacked.

I’ve been busy recently dealing with clients whose email accounts were hacked. This mostly affects Yahoo, Bellsouth and AT&T emails but could affect others. Yahoo manages email for Bellsouth and AT&T.

The email will consist of ONE URL (weblink) and nothing else, the subject line will be blank, of “Hi”, ‘Hey” or something like that. It could be from a trusted friend, a colleague or someone you emailed long ago. Chances are it will be from a Yahoo/AT&T or Bellsouth email account. If so, please DO NOT CLICK ON THE LINK IN THE EMAIL.  This virus downloads a script which steals your email password from Internet Explorer and sends email to your contact list with that subject header, thus promoting the virus.

If you have clicked on the link, you’ve been infected. If you have been infected, and are sending your friends email, please use a DIFFERENT COMPUTER  to change your email password.

Here’s how to change your password:

Yahoo: http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2035

AT&T/Bellsouth:  http://www.att.com/esupport/article.jsp?sid=KB401397&cv=804,902&title=Changing+and+resetting+your+AT%26T+passwords#fbid=R_dlGuLZ5H1

Then run Malwarebytes or your preferred virus scanner on the infected machine.

 

If you are uncomfortable doing this for yourself or cannot,  please call me at 251-418-4286, I offer a $39 package for this service, which includes a virus scan and removal of any virus/malware you may have.